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Privacy Policy

KOREAN ENGLISH

Personal Information Protection Processing Policy


All personal information handled by the online export platform (hereinafter referred to as “Trade On”) constructed and operated by the Seoul Business Agency (hereinafter referred to as “SBA”) shall be collected, retained, and processed based on relevant laws or agreement of the subjects of information.

The Personal Information Protection Act provides a general norm for handling of such personal information and the SBA shall legally and appropriately handle personal information collected, retained, and processed in accordance with the provisions of these laws.

This personal information protection processing policy shall be applied to Services provided and all information files processed by Trade On unless otherwise stated.

Trade On’s personal information protection processing policy is as follows.

Article 1 (Purpose and Period for Collecting and Processing Personal Information)

Article 2 (Collection & Processing Items and Method of Collecting Personal Information)

Article 3 (Processing and Retainment Period of Personal Information)

The SBA processes and retains personal information within the retention and use period of personal information according to laws or that are agreed to by the subjects of information when collecting the information.


Article 4 (Provision of Personal Information to a Third Party)

The SBA provides personal information to a third party only when the information falls under Articles 17 and 18 of the Personal Information Protection Act such as agreement of the subjects of information or special provisions of laws.

Personal information file name Recipient Provision basis and purpose Items provided The period for retaining and using personal information Department
Homepage Member information NICE Investors Service Co Member’s agreement Real-name authentication Name, gender, Date of birth, mobile phone number Not retained since the information has already been retained by a credit-rating agency Information service
Homepage Member information NICE Investors Service Co Member’s agreement I-PIN authentication I-PIN (Personal identification number) Not retained since the information has already been retained by a credit-rating agency Information service

(※ Other contents provided to a third party are informed through the SBA homepage)

Article 5 (Consignment of Personal Information Processing)

Article 6 Rights and Obligations of Subjects of Information and Method of Exercising Such Rights.

A user can exercise the following rights as a subject of personal information.

Article 7 (Request of Suspension of Personal Information Processing)

Article 8 (Destruction of Personal Information)

Article 9 (Measures for the Protection of Personal Information)

The SBA shall take technical, managerial, and physical measures as follows to protect personal information according to Article 29 of the Personal Information Protection Act.

Article 10 (Personal Information Protection Manager)

Article 11 (Changes of Personal Information Processing Policy)

The personal information protection policy shall take effect from the enforcement date, but if there is an addition, deletion or revision of contents according to laws and policies, such change shall be notified to users through a notice at least seven days before such change is enforced. However, when there are changes caused by a change in the number of personal information files managed by category, no notification shall be made.

Article 12 (Methods to Relieve Infringement on Rights and Interests)

Subjects of information may apply for dispute resolution or consultation to the Personal Information Dispute Mediation Committee, the Personal Information Infringement Report Center of Korea Internet & Security Agency (KISA), etc., to be relieved from personal information infringement. Regarding other personal information infringement reports and consultations, make inquiries to the following organizations:

1. Personal Information Infringement Report Center: (without area code) 118 (privacy.kisa.or.kr)
2. Personal Information Dispute Mediation Committee: (without area code) 1833-6972 (www.kopico.go.kr)
3. High-Tech and Financial Crimes Investigation Division, Supreme Prosecutors' Office: 02-3480-2000 (www.spo.go.kr, cybercid@spo.go.kr)
4. Cyber Terror Response Center, Korean National Police Agency: 1566-0112 (www.netan.go.kr)

Consent to Provision of Personal Information to a Third Party

Limitation to Use and Provision of Personal Information and Refusal to Disclosure to a Third Party

The SBA shall not leak or distribute all information collected and acquired without the consent of the subjects of information according to Article 10 of the Personal Information Protection Act and shall not use the information for commercial purpose. However, exceptions are made in the following cases:

Matters on Homepage Access (Use of Cookie)

The SBA uses a “cookie” that stores and imports information of users frequently to provide specialized tailored Services to users. A cookie is the minimum amount of information sent to the user’s computer browser and stored on the user’s PC hard disc by the server (HTTP) to operate the website.

Users should permit cookies to simplify login and use membership services after accessing the SBA’s homepage. The SBA uses cookies to find information about ID to provide suitable and more useful Services to users. Cookies identify the users’ computer, but not the individual user’s identity.

Users may select whether or not to allow the use of cookies. By setting options in the web browser, users can permit all cookies, check whenever a cookie is stored, and refuse the storage of all cookies. However, when a user refuses to save cookies, some Services that require login cannot be used.

Use Purpose of Collected Personal Information

The SBA discloses the use purpose of personal information when collecting it, and the collected information shall be used for the following purposes.

Name, gender, ID, and password shall be used to provide user identification Service according to the use of Services. Email address and telephone number are needed to secure smooth communication channels such as delivery of notices, identification of user's intention, and handling of civil affairs. Other data are used for providing tailored personal Services.

Security Action Operated by Homepage

The SBA operates various programs to monitor network traffic and detect attempts to illegally change information that jeopardizes homepage security and the continuous provision of Services.
The SBA encrypts members’ personal information when storing and sending collected data to provide information security, and the collected personal information is stored on secure servers.

Link Site / Web Page

When users move to other sites or web pages by clicking on links or banners included in the webpages operated by the SBA and its affiliated centers (Seoul Animation Center, SETEC, Community, Startup School), users are responsible for checking the personal information handling policy of the site they newly visit because the policy posted on that site is applied.

Acquisition of Others’ Personal Information during Use of Website

Any acquisition of identifiable personal information such as email addresses in the webpages operated by the SBA and its affiliated centers shall not be allowed. A person who accesses or is provided with such personal information by false or unlawful means, is subject to punishment according to Article 71 of the Personal Information Protection Act.

Changes of Personal Information Protection Policy

If a user discovers potential violations of privacy and leakage of personal information during website use, such user must report such discovery to the below contacts:

- Personal information management officer of the SBA: Go Bong-jin, Management Planning Manager
- Personal Information staff of SBA: Ahn Sang-soo, Information Service Team
- Email: aply@sba.seoul.kr
- Telephone Number: 02-2222-3852
- Address: 14F 400 Worldcup Buk-ro (Sangam-dong), Mapo-gu, Seoul, Korea (03925)

Handling and Protection Policy of [Personal Information Processed by Computer]

Collection and Retention of Personal Information

The SBA shall collect and retain personal information in compliance with related regulations and laws and with the consent of the subjects of information.
The SBA will make efforts to prevent any infringement on the rights and interests of people by legally and appropriately processing the personal information of people it retains according to relevant laws.

Limitation to Use and Provision of Personal Information

Personal information collected and retained by the SBA and its affiliated centers have strict limitations on its provision unlike general administrative information. Article 18 (Limitation to Out-of-Purpose Use and Provision of Personal Information) of the Personal Information Protection Act provides as follows with respect to this:

Claim for Access/Modification/Deletion of Personal Information File

For the following personal information files, only the subjects of information can claim the access in accordance with the provisions of the Personal Information Protection Act:

Retention Department Personal Information File Name Access Place Contact Remarks
Information Service Team Members’ Information Information Service Team 02-2222-3852

* Procedure of Access Claim


* In the following cases, access may be denied according to Article 35 of the Act:


- Subjects of information who access their personal information may demand revision in the following cases:
* Range of revision demand;
* Revision of information recorded differently from fact;
* Deletion of contents that are not applicable to specific items;
* Procedure of revision demand.

User’s Consent for Personal Information Protection

Collection and Use Purpose of Personal Information

- To use personal information for security identification, user authentication, confirmation of intention to join and service use
- To deliver notices, handle complaints, and secure a communication route
- To use personal information as data for guiding the latest information regarding new services, etc., and personal tailored services
- To prevent any recurrence of misbehavior by a member’s unjust and unauthorized use
- To smoothly provide good quality Services

Items of Collected Personal Information

Name, date of birth, ID, email address, telephone number, address, gender, and other selection items

Retention and Use Period of Personal Information

In principle, personal information shall be destroyed immediately once the purpose of collection and provision of personal information is achieved. However, personal information may be retained for three months after the cancellation of the service contract to prevent any recurrence of misbehavior like a member’s unjust use and such information shall be retained for a certain period as specified in other laws such as the Act on the Consumer Protection in Electronic Commerce, Etc.

Contact Information Such as the Email Address of the Personal Information Protection Manager

- The SBA and its affiliated centers designate and operate personal information protection managers as follows to protect the members’ rights and interests and promote the proper implementation of public works by securing legitimacy of personal information and appropriateness of procedures. If there are inquiries or confirmation about the personal information files retained in the SBA and its affiliated centers and their personal information handling policy, make contact with the personnel listed below:
- Trade On personal information management officer: Kim Yong-sang, Head of Marketing Support Center
- Person in charge for Trade On personal information protection: Kim Min-jae, Global Marketing Team
- Email: tradeon@sba.seoul.kr
- Telephone: 02-2657-5725
- Address: 29 Gonghang-daero 61-gil (Deungchon-dong), Gangseo-gu, Seoul, Republic of Korea (07563)

We will always guide and supervise the collection of personal information according to regulations and laws governing the proper use and purpose of processing.

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